How to use OH Doctor
Medical Consultation/Examination Flow
-
STEP1Sign up for membership
Please go to “Member Menu ” and create a new account.
※A monthly fee of 550 yen (tax included) will be charged. -
STEP2Make an Appointment
Please proceed to the reservation page by clicking “Make an Appointment” and fill in the required information. After your appointment is confirmed, you can check your appointment status from “Reservation History” on the member site.
※Please prepare an image of your insurance card for your first visit and first visit of each month. -
STEP3
Install Video Call AppPlease install Zoom app before the day of your consultation.
-
STEP4Start Medical Examination/Medical Consultation
When it is time for your appointment, please log in to the member site and click Appointment History > “Start Video Call” button to enter Zoom.Your medical examination/consultation will begin.
-
STEP5Make payment
On the business day following the medical consultation or examination, the fee will be automatically deducted from the credit card registered at the time of membership registration.
-
STEP6Receive medication
■ If you wish to have your medication delivered to your home
On the next business day of your consultation, a pharmacist from an OHDr’s affiliated pharmacy will call you for medication guidance. After the medication guidance, the medication will be shipped from the pharmacy to your home.- ※Medication guidance is provided in Japanese only.
- ※OHDr.’s medication guidance support (330 yen): OHDr. can receive medication guidance on behalf of the patient and translate the guidance to your native language and send it to you via SNS/email.
- ※Please understand that if for some reason you are unable to take the medication guidance phone-call, the service will be automatically switched to OHDr.’s medication guidance support.
- ※Please pay for the medication and delivery fee using the invoice enclosed with your medication for NP Postpaid Invoice, a deffered payment service provided by Net Protections. The payment method is “Convenience Store Payment”.
If you want to receive the medicine directly at a nearby pharmacy> Link >
Usage Fee
Service Fee
We will send you a credit card payment link on the next business day after your medical examination/medical consultation. Please make the payment within 7 days after receiving the link.
On the business day following the medical consultation or examination, the fee will be automatically deducted from the credit card registered at the time of membership registration.
| Medical examination | MEDICAL CONSULTATION |
|---|---|
| As same as when you go to the hospital,
Medical examination fee + Medicine fee (Actual cost)
will be charged.
If you wish to have your medicine delivered to your home, an additional shipping fee will be charged.
For example: Those who have an insurance card (bear 30% of medical costs) who received medical examination for a fever or cold (for their first visit) will be charged Examination fee: 1,100 yen. |
Medical consultation fee:3,850 Yen (self-funded treatment)
*Medical insurance is not applicable. *Prescription is not offered for consultation services. |
※Please select medical examination when you make an appointment. If it is determined that medication is necessary during medical consultation, please make a new appointment for medical examination through the Reservation page.
※In the case of online medical examination, medical examination fee + medicine fee and delivery fee will be charged.
※A settlement fee of 220 yen will be charged for each payment.
Estimated Examination Fees
The amount may change depending
on the contents of the insurance examination.
| Health insurance examination fee | |
|---|---|
| 30% Charge | 1,700 Yen〜 |
| 20% Charge | 1,500 Yen～ |
| 10% Charge | 1,300 Yen～ |
