Flow of Medical consultation and Medical examination

  1. カレンダーのアイコン

    STEP1Book an appointment

    Please make an appointment from the book page.
    After confirming the appointment date, we will email you the date and time of
    the consultation and the URL for the video.

    • ※Please make settings that you can receive support@oh-doctors.com.
    • ※Please prepare an image copy of your insurance card for the first visit and the first visit within the month.
  2. アプリインストールのアイコン

    STEP2Install the video communications
    APP

    Please install ZOOM app by the day of appointment.

    Zoom app for iPhone/iPad Zoom app for Android

  3. ビデオ通話のイラスト

    STEP3Start Medical examination / Medical consultation

    When the reserved time comes, please join ZOOM video from the URL in the email and then starts the conversation with the doctor.

    If you do not need medicine

    1,000 yen only for medical consultation fee will be charged。

    If you request a prescription for medicine

    Please select “Medical Examination” when booking an appointment.
    If the doctor decides that medicine is necessary for you during the medical consultation, please book an new appointment for medical examination.

  4. STEP4Pay

    The payment details will be sent to you by e-mail the next morning after your consultation. You can choose to pay by credit card or at a convenience store. For medical consultations, you will be asked to pay only the medical consultation fee (system usage fee) of 1,000 yen (including tax), and for consultations, you will be asked to pay the system usage fee of 1,000 yen (including tax) plus the consultation fee.

  5. デリバリーのアイコン

    STEP5Receive medicine

    After confirming payment, we will send you the prescription data by email.We will email you the tracking number after your medicine is delivered by the pharmacy. Medicine fee and medicine delivery fee are paid later. You can make a payment by “Convenience Store Payment”, “LINE Pay”, “Post Office Payment”, or “Bank Transfer”.

    • About shipping charges: Takkyubin fare list
    • ※Please note that we cannot prescribe medicine for medical consultation.

Usage fee

Price list

To pay system usage fee and medical examination fee, we will send you the credit card payment URL by email.

  Consultation Examination
Prescription
of medicine
Not included Included
System
usage fee
1,000 yen(tax included) 1,000 yen(tax included)
Examination
fee
Necessary
(Check the fee list)
Medicine fee
Medicine delivery
fee
Pay later on online banking or at convenience stores

※Please select “Medical Examination” when booking an appointment if you request a prescription for medicine.
If the doctor decides that medicine is necessary for you during the medical consultation,
please book an new appointment for medical examination.
※In the case of medical examination, system usage fee + medical examination fee + medicine fee and delivery fee will be charged.

Estimated medical
examination fee

The amount may change depending on the medical treatment content of the
insurance medical treatment.

Insurance consultation fee
(INCLUDING SYSTEM USAGE FEE 1,000 yen)
30% of medical fees from 1,700 yen
20% of medical fees from 1,500 yen
10% of medical fees from 1,300 yen

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about your symptoms.

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