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Please choose from 
two available plans.

LONG-TERM MEMBERSHIP

Monthly550yen
With Japanese insurance: approx. 1,200 yen

  • Receive medications regularly.
  • 2,200 yen system fee waived each time
  • Use it with family.
  • Second opinions, medical interpretation, and other useful services are 30% off
  • Medical appointment booking assistance is free.
    Vaccine appointment booking assistance is free.

※You can cancel your OHDr. membership only after four months of enrollment.

ONE-TIME USAGE

With Japanese health insurance: approx. 3,400 yen
Without Japanese health insurance: 10,200 yen

  • For tourists, short-term study, business trips, and other short-term stays in Japan.
  • When you feel unwell or need to use allergy medication or other medicines on an irregular basis
  • An English medical certificate, including a receipt and itemized statement, costs 8,000 yen.
    The mailing fee is 660 yen (to Taiwan or within Japan).
  • The cost of the medical certificate will be included in the receipt.
  • OHDr’s online consultations fall under general outpatient services provided by Japanese medical institutions.
  • Please fill in the patient’s information and legal name.
    If the patient is a child, please enter the child’s information, not the parent’s.
    Make sure the name matches the name on the uploaded identification document.
    If the appointment is booked under a name such as “Mr. Lin” or “Baby,” you may not be able to receive the medication.

Our Services

OHDr. provides various medical services to ensure that
Foreign residents in Japan can live with peace of mind.

Medical Examination Membership One-time Usage
Monthly 
Fee
550yen/month 0yen
System 
Usage  Fee
0yen 2,200yen
Family
Plan
880yen/month
Up to 5 members
Examination Fee Actual cost Actual cost
Other
Services
Membership
【 FREE 】
One-time
Usage
Medical Institution

Reservation Agency
0yen 4,000yen
Vaccine

Reservation Agency
0yen 2,250yen
Other
services
Membership One-time
Usage
Medication Guidance

Assistance
330yen 495yen
Second
Opinion
from 6,500yen
Online Medical

Interpreter

from 4,400 JPY / 15 min

Payment Example

Typical payment cases for patients with Japanese health insurance

 


Services
Membership One-time usage
System 
Usage  Fee
0yen 2,200yen
Consultation Fee* 1,000yen 1,000yen
Transaction Fee 220yen 220yen
Total 1,220yen 3,420yen

*Consultation fees may vary depending on the treatment and insurance coverage

HOW TO USE

  1. 会員登録アイコン

    Step 1Sign up

    Please go to “Membership Menu” and create a new account.

  2. カレンダーのアイコン

    Step 2Make an Appointment

    Please proceed to “Reservation Page” and fill in the required information. After your appointment is confirmed, you can check your appointment status from “Reservation History” on the member site.
    ※ Please prepare an image of your insurance card for your first visit and first visit of each month.

  3. アプリインストールのアイコン

    Step 3Install
    Zoom Video Call

    Please install Zoom app before the day of your consultation.

    Zoom for iPhone/iPad Zoom for Android

  4. ビデオ通話のイラスト

    Step 4See a doctor

    When it is time for your appointment, please log in to the member site and click Appointment History > “Start Video Call” button to enter Zoom.Your medical examination/consultation will begin.

  5. Step 5Make payment

    On the business day following the examination, the fee will be automatically deducted from the credit card registered at the time of membership registration.

  6. デリバリーのアイコン

    Step 6Receive medication

    Online consultations do not provide paper prescriptions. OHDr. will help arrange either pickup at a nearby pharmacy or delivery to your address, and will send the original prescription directly to the pharmacy.

    Medication fees must be paid to the pharmacy, and receipts are issued by the pharmacy. 


    Pickup at a Nearby Pharmacy

    The cost and pickup process are the same as taking a paper prescription to a pharmacy after a regular clinic visit in Japan.

    Depending on the medication and location, arrangements usually take about 1–2 hours. OHDr. will check medication availability and pickup time. If you have a preferred pharmacy, we will try to coordinate with them.

    • Drugstores do not provide prescription medications.

    • Only dispensing pharmacies that accept prescriptions can handle them.

    • Dispensing pharmacies inside drugstores often have shorter business hours than the drugstore itself.

    • Remote areas, evening consultations, special medications,

    • or children’s medications,

      especially syrups,

    • may require more time, a farther pharmacy, or next-day pickup.

    •  

    Delivery to Your Address

    Standard delivery usually takes 2–3 business days.

    Express delivery starts from 2,300 JPY and is available in major city areas such as Tokyo, Kyoto, Osaka, Fukuoka, and Sapporo.

    For urgent medication, pharmacy pickup is usually recommended.

    Before delivery, you must receive medication guidance in Japanese from an OHDr. partner pharmacy.

    OHDr. can receive the guidance on your behalf, if necessary, translate the content and send it to you in text for 495yen.

    •  If you cannot receive the medication guidance,
    • it will automatically switch to the proxy medication guidance service.

    •  Medication and delivery receipts will be sent with the medication.

    • OHDr. will pay the cost in advance and charge it together with the consultation fee.

CONTACT US

Feel free to contact us anytime via our social media accounts.

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