ONLINE MEDICAL SERVICES | OHドクター

Please choose from
two available plans.

LONG-TERM MEMBERSHIP

Monthly550yen ~

Receive my medications regularly.
use it with my family.
Second opinions, medical interpretation, and other useful services are 30% off
Medical appointment booking assistance is free.
Vaccine appointment booking assistance is free.

※You can cancel your OHDr. membership only after four months of enrollment.

ONE-TIME USAGE

With Japanese health insurance: approx. 3,400 yen
Without Japanese health insurance: 10,200 yen

For tourists, short-term study, business trips, and other short-term stays in Japan.
When you feel unwell or need to use allergy medication or other medicines on an irregular basis
An English medical certificate, including a receipt and itemized statement, costs 8,000 yen (tax included).
The mailing fee is 660 yen (to Taiwan or within Japan).
The cost of the medical certificate will be included in the receipt.
OHDr’s online consultations fall under general outpatient services provided by Japanese medical institutions.
Please fill in the patient’s information and legal name.
If the patient is a child, please enter the child’s information, not the parent’s.
Make sure the name matches the name on the uploaded identification document.
If the appointment is booked under a name such as “Mr. Lin” or “Baby,” you may not be able to receive the medication.

Our Services

OHDr. provides various medical services to ensure that
Foreign residents in Japan can live with peace of mind.

Medical Examination	Membership	One-time Usage
Monthly Fee	550yen/month	–
System Usage Fee	–	2,200yen
Family Plan	880yen/month Up to 5 members	–
Examination Fee	Actual cost	Actual cost

Other Services	Membership 【 FREE 】	One-time Usage
Medical Institution Reservation Agency	0yen	4,000yen
Vaccine Reservation Agency	0yen	2,250yen

Other services	Membership 【 Special Price 】	One-time Usage
Medication Guidance Assistance	330yen	495yen
Mental Health Counseling	16,500yen	24,750yen
Second Opinion	6,500yen	9,750yen
Online Medical Interpreter	4,400yen	6,600yen

Payment Example

Typical payment cases for patients with Japanese health insurance

Services	Membership	One-time usage
System Usage Fee	0yen	2,200yen
Consultation Fee*	1,000yen	1,000yen
Transaction Fee	220yen	220yen
Total	1,220yen	3,420yen

*Consultation fees may vary depending on the treatment and insurance coverage

HOW TO USE

Step 1Sign up

Please go to “Membership Menu” and create a new account.
Step 2Make an Appointment

Please proceed to “Reservation Page” and fill in the required information. After your appointment is confirmed, you can check your appointment status from “Reservation History” on the member site.
※ Please prepare an image of your insurance card for your first visit and first visit of each month.
Step 3Install
Zoom Video Call

Please install Zoom app before the day of your consultation.

Zoom for iPhone/iPad Zoom for Android
Step 4See a doctor

When it is time for your appointment, please log in to the member site and click Appointment History > “Start Video Call” button to enter Zoom.Your medical examination/consultation will begin.
Step 5Make payment

On the business day following the examination, the fee will be automatically deducted from the credit card registered at the time of membership registration.
Step 6Receive medication
■ If you wish to have your medication delivered to your home
On the next business day of your consultation, a pharmacist from an OHDr’s affiliated pharmacy will call you for medication guidance. After the medication guidance, the medication will be shipped from the pharmacy to your home.
- ※ Medication guidance is provided in Japanese only.
- ※ OHDr.’s medication guidance support (330 yen): OHDr. can receive medication guidance on behalf of the patient and translate the guidance to your native language and send it to you via SNS/email.
- ※ Please understand that if for some reason you are unable to take the medication guidance phone-call, the service will be automatically switched to OHDr.’s medication guidance support.
- ※ Please pay for the medication and delivery fee using the invoice enclosed with your medication for NP Postpaid Invoice, a deffered payment service provided by Net Protections. The payment method is “Convenience Store Payment”.
If you want to receive the medicine directly at a nearby pharmacy >

What is Medication Guidance? >

FAQ

Q. What is a member?: By paying 550 yen (tax included) per month, an account for one person will be issued. You can use the services provided by OHDr.

Q. Why is there a membership fee?: OHDr. is based on the concept of a “Family Doctor,” a service that provides mid-to long-term health management support to customers. In order to do so, it is necessary to store our customer’s medical information in a secure environment, and the membership system is designed to maintain this environment.
OHDr. charges a monthly membership fee, but does not charge a per-visit system fee. Therefore, our fee structure is designed to be more reasonable than the total amount you would pay for a general in-person visit.

Q. Is 1 account valid for multiple persons?: 1 account is valid only for the contractor (1 person).

Q. What kind of services are available when you become a member?: By registering as a member, you can use the following services:
・Multilingual online consultation
・Online medical interpreter
・Online speech therapy
・Medical Institution Reservation Agency
※ Currently supports Japanese, Chinese and English.

Q. When will I be charged?: When you register as a member, you will be required to pay the cost for one month with a credit card. From the following month onward, we will charge the monthly fee on the day you subscribe.
Example) When registered on May 10th
A fee from May 10th to June 9th is charged on May 10