TERMS OF SERVICE

Article 1 (Application)

1. 1. These Terms shall apply to all contractual relationships related to the use of this Service between the parties to this Agreement.
2. 2. In addition to these Terms of Service, the Company may establish various regulations regarding the use of the Service (hereinafter referred to as “Individual Regulations”) . These individual provisions shall constitute a part of these Terms and conditions regardless of their names. Regardless of the name of these Individual Regulations, they shall constitute a part of these Terms of Use.
3. 3. Within these Terms, and Conditions, the terms and conditions for each of the services that comprise the Service shall be set forth.

Article 2 (Definition of terms)

Article 3 (Changes to Terms)

1. 1. The Company may change these Terms and Conditions, and Contractors, etc. shall comply with the revised Terms and Conditions.
2. 2.In the event of any modification as described in the preceding paragraph, the Company shall publicize the modification, the contents of the modified Terms of Use, and the effective date of the modification on the Company’s website.
3. 3. The changes in Paragraph 1 shall become effective from the time the changes are made known to the public as described in the preceding paragraph.

Article 4 (Contents of this service)

1. 1. This service is provided online by our company in multiple languages, and its specific details are as follows.
2. (1) Medical consultation
3. (2) Centralized online management and viewing of the user’s vital data obtained by our company through this service or affiliated medical institutions
4. (3)Linkage to cooperating medical institutions (including referrals to collaborating medical institutions, sharing of vital data, reservations on behalf of the patient, etc.)
5. (4) Provision of interpretation services by medical professional staff on this service
6. (5) Provision of Posted Materials on this Service
7. 2. The Company will grant an account (hereinafter referred to as the “Account”) that allows the use of the Service to the contractor who has concluded a usage contract with the Company based on the following article. The number of Accounts granted to a Corporate Member will be determined in the usage agreement with the Corporate Member. The Corporate Member shall, in accordance with the terms of use stipulated by the Corporate Personnel, use the Service and comply with the obligations stipulated in Article 6 (Management of IDs and Passwords), Paragraph 1 of the Terms of Use with the Corporate Personnel. The Account granted by the Company may be granted to a corporate party on the condition that an agreement (hereinafter referred to as the “Corporate Participant Agreement”) is entered into.
8. 3. The Company shall present the terms and conditions for use of the Service, such as operating conditions, in terms and conditions separate from these Terms, and such terms and conditions shall constitute a part of these Terms.

Article 5 (Application and establishment of usage contract)

1. 1. If a user wishes to use this service, he or she shall agree to these Terms and apply for a usage contract in accordance with the procedures separately established by the Company, and if the Company accepts the application, the usage contract shall be concluded. After the usage contract is established, the Company will provide the contractor with information such as the contents of the usage contract and the ID and password required to use this service (hereinafter referred to as “ID and password”). In addition, the applicant warrants that all matters declared to the Company when applying for a usage contract (hereinafter referred to as “declared matters”) are true and accurate.
2. 2. If the applicant has or is likely to have any of the reasons specified below, the Company may not accept the application set forth in the preceding paragraph.
3. (1) If you apply for a usage contract without following the procedures prescribed by our company
4. (2) If there is any falsehood, error, or omission in all or part of the declared items.
5. (3) If there is a reason to violate these Terms or the usage agreement, or if the Company determines that there is a risk of violation.
6. (4) If the Company determines that the person has violated these Terms in the past or is a related person of that person.
7. (5) In other cases where our company determines that the use of this service is inappropriate.
8. 3. The Contractor, etc. may use the Service according to the method specified by the Company only within the validity period of the Usage Agreement and to the extent that the Usage Agreement does not violate the Usage Agreement.
9. 4. If there are any changes to the reported matters, the Contractor shall immediately report the changed matters in accordance with the procedures separately established by the Company.

Article 6 (Management of ID and password)

1. 1. The Contractor shall appropriately manage and store his/her ID/password at his/her own responsibility, and shall not disclose, lend, transfer, sell, provide collateral, or otherwise dispose of it to other Contractors or third parties. shall not be carried out. However, this does not prevent corporate members from disclosing their IDs and passwords to corporate parties to the extent reasonably necessary; The Company shall ensure compliance with the obligations set forth in this section, and shall be directly responsible to the Company for any violation of the obligations set forth in this section.
2. 2. The Company shall use the prescribed method to verify that the ID and password used when logging into this service match the ID and password notified based on Article 5 (Application and establishment of usage contract) Paragraph 1. If the information is confirmed by
3. 3. The Company shall not be held responsible for any damage suffered by the Contractor, etc. due to inadequate management of IDs and passwords, errors in use, unauthorized use, etc. by the Contractor, etc.

Article 7 (Conditions and methods for providing this service)

1. The Company will provide this Service to the Contractor, etc. in accordance with the conditions and methods separately determined by the Company and the contents of the usage agreement with the Contractor.

Article 8 (Prohibition of transfer)

1. The Contractor shall allow a third party to use, assign, lend, transfer, inherit, or pledge, etc., the status or rights and obligations under the usage contract, or any or all of the rights and obligations based on these terms and conditions, to a third party. You may not create a security interest in or otherwise dispose of.

2. If the Company transfers the business related to this service to another company, the Company will transfer the status or rights and obligations under the usage contract or the rights and obligations based on these Terms to the transferee of the business in conjunction with the transfer of the business. The Contractor shall agree in advance to the transfer of the business in this section.

Article 9 (Attribution of rights)

Copyrights, patent rights, trademark rights, designs, know-how, and other intellectual property rights (hereinafter collectively referred to as “Intellectual Property Rights, etc.”) pertaining to the Service and materials, etc. created in conjunction with the Service (including the Submissions created by the Company) are the property of the company. However, the ownership of copyright for Submitted Materials created by Contractors, etc. is stipulated in Article 16 (Handling of Submitted Materials), Paragraph 3.

Article 10 (Usage fee)

1. The Contractor shall be obligated to pay fees (hereinafter referred to as “Usage Fees”) determined for each category of “Corporate Member,” “Individual Member (Monthly),” or “Individual Member (Spot)” on our website (XX specified URL). in accordance with the terms and conditions of this article and the following article.

2. Corporate members and individual members (monthly) shall pay the usage fee to the Company each month according to the payment method specified in the next article during the period of use of the Service from the date the usage contract is established with the Company. In addition, even if the date on which the usage contract was established in the middle of a month, or even if the usage period of this service ends in the middle of a month, the member shall be obligated to pay the Usage Fees for the month that includes the date of the start or end of the relevant usage period.

3. Each time an individual member (spot) receives this service, he/she shall pay the usage fee to the company according to the payment method specified in the next article.

4. The Usage Fees already paid by the Contractor shall not be refunded for any reason, except in the case where the Usage Agreement is canceled pursuant to Article 21, Paragraph 1, or where the Company does not provide the Service due to gross negligence or intentional act.

Article 11 (Payment method for this usage fee)

1. 1. Payment of usage fees by individual members shall be made by credit card.
2. 2. Payment of this usage fee by a corporate member shall be made by bank transfer or credit card payment.
3. 3. The costs and fees required for the payments in the preceding two paragraphs shall be borne by the Contractor.

Article 12 (Medical fees, etc.)

1. 1. With regard to medical fees, etc. billed to users in connection with medical treatment by affiliated medical institutions, the user must register with the Company in advance by the method specified by the Company by the day after the consultation, using a credit card registered in advance according to the method designated by us, and we shall then pay the fees to the affiliated medical institution in accordance with the payment method determined between the affiliated medical institution and us. The payment shall be made to the collaborating medical institution in accordance with the payment method stipulated between the collaborating medical institution and the Company. However, costs incurred incidental to or related to the Service provided by the Company do not fall under medical fees, etc., and shall be paid to the Company in accordance with Article 10 (Usage Fees), Paragraph 1.
2. 2. In this service, when the Company may indicate to the user the estimated amount of medical fees, etc. set by the affiliated medical institution (if the affiliated medical institution provides medical treatment covered by insurance, the estimated amount of co-payment) Before using this service, users agree in advance that the estimated amount indicated by the Company may differ from the amount actually paid by the user.
3. 3. This service does not guarantee that users will be able to receive medical treatment covered by insurance. If the insurance card presented by the user has expired or otherwise and travel insurance or health insurance cannot be used, the user will be required to pay the full amount of medical fees, etc. to the affiliated medical institution, including any money other than co-payments.

Article 13 (Delay Damages)

If the subscriber is late in paying the Usage Fees and other obligations to the Company (hereinafter referred to as “Usage Fees, etc.”), the Contractor shall be charged in addition to the overdue obligations, a late payment penalty at the rate of 14.6% per annum (calculated on a daily basis over 365 days per year).

Article 14 (Prohibited matters)

Contractors, etc. shall not engage in any of the acts listed below when using this service.

(1) Violating the intellectual property rights, etc. of our company, other contractors, etc., affiliated medical institutions, their employees or staff, or other third parties (hereinafter referred to as “our company, etc.”) Acts or acts that may infringe

(2) Acts that infringe, or have the potential to infringe, on property or privacy owned by the Company, etc.

(3) Acts that slander or slander the Company, etc., such as by using abusive language, or acts that may have the risk of doing so.

(4) Acts that damage the honor or credibility of our company, etc., or acts that encourage these acts, or acts that have the risk of doing so.

(5) Acts that give a feeling of disgust to the Company, etc., or acts that have the risk of doing so.

(6) Acts that discriminate against the Company, etc. based on ethnicity, race, creed, gender, social status, family origin, etc., or acts that lead to such discrimination, or acts that have the risk of such discrimination.

(7) Acts of harassing the Company, etc. in any way, including stalking, or acts that have the risk of doing so.

(8) Acts that cause economic damage or psychological damage to the Company, etc., or acts that have the risk of doing so.

(9) Acts that violate laws and regulations, the internal rules of the industry organization to which our company belongs, these Terms of Use, user agreements, or public order and morals, or acts that provide information that violates these to other users or third parties, or that may be likely to do so.

(10) Expressions of violence, solicitation for illegal activities, or acts that may pose such a risk.

(11) Criminal acts, acts that lead to criminal acts, or acts that have a risk of such acts. Anti-social forces, etc. (meaning organized crime groups, organized crime group members, right-wing groups, anti-social forces, and other similar persons; the same shall apply hereinafter), etc., who cooperate or participate in the maintenance, operation, or management of anti-social forces, etc. Any act of interaction or involvement with, etc.

(12) Acts of providing information that is or may be contrary to the facts to the Company, etc., or acts that may have such a possibility.

(13) Election campaigning against the Company, etc., or similar acts, obscene acts, or religious acts.

(14) Acts of fraudulently using email addresses, SNS accounts, or passwords by means of spoofing.

(15) Acts of impersonating another person to use the Service (acts of pretending to be someone other than oneself, claiming to be a representative or agent of an organization such as a company without having the right of representation or agency, or acting as a person other than oneself) (Includes acts such as pretending to be affiliated or cooperative with an organization.) Acts of allowing others to use this service

(16) Acts of illegally using this account to log in, or acts that violate the Unauthorized Access Prevention Act.

(17) Acts that fall under publicity, sales, solicitation, or advertising for our company, etc., or acts that may have such a risk.

(18) Acts of establishing or soliciting endless chain schemes (pyramid schemes) against our company, etc.

(19) Acts that claim the efficacy of health foods and health equipment to our company, etc., in violation of the Act on Ensuring the Quality, Effectiveness, and Safety of Pharmaceuticals, Medical Devices, etc.

(20) Acts of disseminating information that can lead to the identification of individuals, such as the names of specific individuals of our company, facility names, etc.

(21) Acts that interfere with the operation and maintenance of this service

(22) Acts that place an excessive burden on the network or system of this service.

(23) Acts of unauthorized access to the network of this service

(24) Acts of using posted materials in violation of Article 16 (Handling of posted materials)

(25) Acts of using this service for commercial purposes

(26) Other acts that violate or may violate laws and regulations.

(27) Other acts that our company deems inappropriate.

Article 15 (Compensation for damages)

1. 1. If a Contractor, etc. causes damage to the Company, etc. or the Service due to reasons attributable to the Contractor, etc. in connection with the use of the Service, the contractor shall indemnify us for any damage caused by or in connection with such damage.
2. 2. If a Contractor, etc. causes damage to another Contractor, etc., collaborating medical institution, or other third party (hereinafter referred to as a “Third Party, etc.”) in connection with the use of this Service, the In the event that a claim is received from a third party, etc., or a dispute arises with a third party, etc., the Contractor, etc. shall immediately notify the Company of the content thereof, and resolve the matter at its own responsibility and expense. The progress and results will be reported to the Company, and the Company, etc. will not be held responsible in any way. The Company shall not be involved in any negotiations, transactions, payments, etc. with third parties, etc., and in the event that the Company, etc. incurs damages arising from or in connection with such negotiations, transactions, payments, etc., the contractor, etc. shall compensate the Company, etc. for such damage.
3. 3. If the Contractor, etc. causes a third party to use the Service and causes damage to the Company, etc., such act shall be deemed to be an act of the Contractor, etc., and each provision of this article shall apply. .

Article 16 (Handling of Submitted Materials)

1. 1. As part of the Service, the Contractor, etc. may view, print, download, or install (hereinafter referred to as “Browsing, etc.”) the Posted Materials posted on the Service by the Company or the Contractor, etc. However, the contractor, etc. shall view such information at his or her own responsibility and expense. The Company does not guarantee the legality, accuracy, suitability of the purpose, etc. of posted materials, and assumes no responsibility for any damage caused as a result.
2. 2. The copyright of the posted material created by our company belongs to our company, which is the copyright holder of this posted material, as stipulated in Article 9 (Attribution of Rights). Contractors, etc. who have received this permission may use the Posted Materials within the limits of their permission.
3. 3. In addition, the copyright of the Submitted Materials created by the Subscriber, etc. belongs to the Subscriber, etc., who is the copyright holder of the Submitted Material, but the Subscriber, etc. has rightfully received the rights from the Company and third party. We will grant the non-exclusive license and usage rights of the copyright related to the Submitted Material free of charge to any third party to whom this has been granted or inherited, and will not exercise the author’s moral rights related to the Submitted Material. In addition, the Company shall not be liable to the Subscriber, who is the copyright holder of the Submission, for any damage or loss of the Submission caused by business reasons, system overload, system malfunction, maintenance, enactment, revision or abolition of laws and regulations, natural disaster, power failure, communication failure, illegal access, or any other reason.
4. 4. Subscribers, etc. may not copy, use, or modify the Posted Materials that they have viewed using the Service without the permission of the Company. Additionally, Contractors, etc. may not post the Submitted Materials on the Service or reprint them on other websites without the consent of the copyright holder of the Submitted Materials.
5. 5. Notwithstanding the provisions of Paragraph 1, the Company may, at its discretion, delete, suspend, or otherwise remove any Posted Content posted on the Service that the Company deems to be inappropriate.
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Article 17 (Limitation of Warranty and Liability)

1. 1. Contractors, etc. shall use this Service at their own discretion and responsibility in accordance with these Terms. In addition, the Contractor, etc. shall, at its own responsibility and expense, maintain the environment necessary to use the Service (hereinafter referred to as the “Usage Environment”), such as ensuring hardware, software, Internet connection lines, and security.
2. 2. Information of subscribers, etc. may be lost, displaced, delayed, etc. due to force majeure that exceeds our expectations, such as failure of equipment providing this service, trouble, power outage, communication line abnormality, system failure, etc. Unless there is intentional or gross negligence on the part of the Company, the Company shall not be held responsible for any damage caused by the disappearance, loss, delay, etc. of the information of the Contractor, etc. due to the occurrence of such a situation.
3. 3. The Company shall not be held responsible for any damage caused by the Contractor’s violation of Article 14 (Prohibited Matters).
4. 4. The affiliated medical institution or its medical personnel shall be solely responsible for the medical treatment, issuance of prescriptions, delivery of prescriptions and medicines, and any other actions performed by the affiliated medical institution, and we are not responsible for the content.
5. 5. This service is provided on the premise that affiliated medical institutions comply with related laws and regulations, notes on various insurance systems, online medical treatment guidelines, and other administrative guidelines (hereinafter referred to as “Related Laws, etc.”). When a subscriber uses this service, the subscriber must confirm whether or not the medical treatment by the collaborating medical institution conforms to the relevant laws and regulations, etc., or whether or not the medical treatment can be accepted as insured medical treatment, before using this service.
6. 6. If there is an emergency, please do not use this service, and the contractor, etc. but take necessary measures such as immediately requesting emergency transportation by yourself.
7. 7. The Company shall not be held responsible for any damage caused by the User’s failure to request emergency transportation.
8. 8. The Company does not guarantee that inquiries from Contractors, etc. will be accepted without delay regardless of the reason.
9. 9. In the event that damages are caused to the Contractor, etc. through no intentional act or gross negligence on the part of the Company, the Company shall be responsible for compensating only for damages that would normally occur, and shall not be liable for consequential damages, incidental damages, lost profits, or damages caused by other special circumstances , regardless of whether or not they were foreseeable. In addition, in this case, the amount of damages that the Company will compensate the Contractor, etc. shall be limited to 10,000 yen.
10. 10. The Company does not provide any guarantees regarding the matters set forth in the following items. In addition, even if the Contractor, etc. obtains information regarding the Service directly or indirectly from the Company, the Company shall not provide any warranty to the Contractor, etc. beyond what is stipulated in these Terms and Conditions.
    
    1. (1) There will be no problems or failures in the usage environment due to the use of this service.
    2. (2) Accuracy, completeness, permanence, suitability for purpose, and usefulness of the Service
    3. (3) Compatibility with laws and regulations applicable to contractors, internal regulations of industry organizations, etc.
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Article 18 (Cancellation of this service)

1. 1. In the following cases, the Company may suspend all use of the Service without any notice to the Contractor, etc. In this case, the Contractor, etc. will not be able to use the Service at all. If the Company determines that the cause of suspension has been resolved by the subscriber, etc., the use of the Service may be resumed.
2. (1) When a subscriber, etc. acts in violation of these Terms or the usage agreement, or when the subscriber, etc. performs an act that the Company deems to be inappropriate.
3. (2) When the subscriber fails to pay the usage fee, etc. to the Company for this service or other services provided by the Company.
4. (3) When the use of this service is suspended or terminated regardless of the reason.
5. (4) When it is found that each item of Article 5 (Application and establishment of usage contract) falls under Paragraph 2.
6. (5) When payments are suspended or become insolvent, or a petition is filed for bankruptcy, commencement of civil rehabilitation proceedings, commencement of corporate reorganization proceedings, commencement of special liquidation proceedings, or commencement of similar proceedings.
7. (6) When a bill or check issued or accepted by the person is dishonored.
8. (7) When there is a petition for seizure, provisional seizure, provisional disposition, compulsory execution, or auction.
9. (8) When a taxpayer is delinquent in payment of taxes and public dues and is subject to a provisional seizure.
10. (9) In the event of dissolution or suspension of business
11. (10) In addition to the preceding items, when the Company determines that there has been a significant change in the credit status of the policyholder, etc.
12. (11) In other cases where the Company determines that the use of this service is inappropriate.
13. 2. If the Service is canceled pursuant to the preceding paragraph, the Contractor shall naturally lose the benefit of the term with respect to all Usage Fees, etc. owed to the Company at that time, and shall immediately pay the full amount thereof.

Article 19 (Changes to this service)

1. 1. The Company may terminate the contract at its own discretion due to business reasons, system overload, system malfunction, maintenance, enactment, revision or abolition of laws, natural disasters, accidental accidents, power outages, communication failures, unauthorized access, or other reasons. We may make changes or additions to all or part of this service without prior notice to the parties. The Company shall not bear any responsibility to the Contractor, etc. regarding such changes or additions.
2. 2. The Company shall not be liable to the Contractor, etc. for business reasons, system overload, system malfunction, maintenance, enactment, revision or abolition of laws, natural disasters, accidental accidents, power outages, communication failures, unauthorized access or other reasons. We may terminate all or part of this service by giving advance notice. The Company shall not bear any responsibility to the Contractor, etc. regarding such termination.
3. 3. Our company may outsource the performance of this service to a third party as necessary.

Article 20 (Restrictions on use)

1. 1. If any of the following situations occur, the Company may suspend all or part of the Service by notifying the Contractor in advance. However, in cases of emergency, notification is not required.
2. (1) When it is necessary for the Company to periodically or urgently perform maintenance, inspection, and update of equipment such as servers for services operated by the Company, and other systems necessary to provide the Service.
3. (2) If other emergencies such as fire, power outage, natural disaster, labor dispute, war, terrorism, riot, force majeure or interference by a third party occur or may occur and it is difficult to provide this service.
4. (3) If the services of the affiliated medical institution are not provided
5. (4) If the Company determines that suspension of the Service is necessary or appropriate due to operational or technical reasons for the Service.
6. 2. In the event that the Company suspends the Service pursuant to the preceding paragraph, the Company shall not bear any responsibility to the Subscriber or any other third party for any damage caused by the suspension. .

Article 21 (Cancellation by Contractor)

1. 1. The subscriber may cancel the usage contract at any time in accordance with the procedures separately established by the Company. For the avoidance of doubt, (i) Even if the individual member (Spot) cancels the usage contract based on this article, the individual member (Spot) is obligated to pay the usage fee for the services already provided. (ii) Even if a corporate member or individual member (monthly basis) cancels a usage contract based on this article, they shall be obligated to pay the usage fee for the month in which the cancellation date falls.
2. 2. Cancellation pursuant to the preceding paragraph shall become effective only prospectively from the date on which the request for cancellation reaches the Company from the Contractor, and procedures shall be carried out in accordance with the Company’s regulations.

Article 22 (Cancellation by the Company)

1. 1. If the Company takes the measures set forth in Article 18 (Cancellation of the Service) Paragraph 1 against the Contractor, etc., the Company requests the Contractor, etc. to rectify the reasons listed in the items of the same paragraph. Nevertheless, if the cause is not resolved within 14 days from the date of the notice, the Company may cancel the usage contract.
2. 2. If the Contractor violates any of the items in Article 14 (Prohibited Matters), the Company may immediately cancel the usage contract without any notice.
3. 3. If the usage contract is canceled pursuant to the preceding two paragraphs, the contracting party, etc.will naturally lose the benefit of the term for the usage fees, etc. and shall immediately pay the full amount of the Service Fee and other charges accrued at that time to the Company.

Article 23 (Measures after termination of usage contract)

1. 1. After the termination of the usage contract between the parties to this agreement, the user’s medical records, interview records, and other medical records (including medical records, hereinafter referred to as “records, etc.”) shall be subject to the Medical Practitioners Act, Based on the Medical Act and other related laws and regulations, affiliated medical institutions may be obligated to store personal information. For this reason, from the perspective of data collaboration with affiliated medical institutions, we will store users’ past records, etc. at our company for five years even after the usage contract with the user ends. Data related to records, etc. will also be stored at our company for five years after the usage contract with the user ends, in accordance with records, etc.
2. 2. The user may request the Company to delete the data set forth in the preceding paragraph after five years from the end of the usage contract.

Article 24 (Confidentiality)

1. The Contractor, etc. shall not disclose any information that the Company has designated to the Contractor, etc. as confidential in connection with the Service, except in cases where the Company has given prior written consent, for any purpose other than the purpose of the disclosure. The information will not be used for any other purpose, nor will it be disclosed to other contractors or third parties.